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What's the most polite way to tell a manager “shut up and let me work”?


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16















I'm the youngest/most junior in my office and often one of my managers will come and give me something to do or change some requirement for a project, then just stand behind my desk repeating the same sentence for 30 minutes to an hour.



It'll be something like:




"So I need you to change this function so that it takes in a CSV of filenames instead of one single filename. The function should take in a CSV of filenames instead of one filename. The function should take a CSV of filenames as its input instead of how it is now, where it just takes a single filename..."




See how annoying that is? So I just keep saying:




"Ok. Ok. Ok. I have all I need to work now. Ok"




But that doesn't stop him from continuing to talk. If I put on headphones or start typing he says:




"Hey I'm not finished!"




…and gets mad and aggressive, and keeps repeating the same sentence. I can't tell why he stops when he eventually does.



What's a work-appropriate way to say "Please stop talking and let me work"?










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  • 4





    If that manager can hear his office phone, have it on "speed dial" - kill it before he gets to it and hide the number ... :)

    – Solar Mike
    10 hours ago






  • 1





    @SolarMike I shouldn't laugh.. but I'm going to anyway. That's straight out of the Evil Playbook of Effective Work Tips - kudos!

    – motosubatsu
    10 hours ago











  • @motosubatsu saw it used once to good effect - the manager never twigged thankfully...

    – Solar Mike
    10 hours ago











  • @SolarMike I've used the inverse once - a work colleague was "trapped" by the annoying-desk-visitor-who-wouldn't-go so I called their desk phone - fortunately my colleague/friend twigged to what I was doing and said "Sorry, I have to take this..."

    – motosubatsu
    10 hours ago






  • 4





    @SolarMike - I can't tell if it counts or not. Apparently it wasn't effective. To me, "Ok. Ok. Ok." comes across as more dismissive. Context and tone is important. It's hard to know how it was received without actually being there. (It's hard to coach/critique conversation this way)

    – Joe Strazzere
    9 hours ago




















16















I'm the youngest/most junior in my office and often one of my managers will come and give me something to do or change some requirement for a project, then just stand behind my desk repeating the same sentence for 30 minutes to an hour.



It'll be something like:




"So I need you to change this function so that it takes in a CSV of filenames instead of one single filename. The function should take in a CSV of filenames instead of one filename. The function should take a CSV of filenames as its input instead of how it is now, where it just takes a single filename..."




See how annoying that is? So I just keep saying:




"Ok. Ok. Ok. I have all I need to work now. Ok"




But that doesn't stop him from continuing to talk. If I put on headphones or start typing he says:




"Hey I'm not finished!"




…and gets mad and aggressive, and keeps repeating the same sentence. I can't tell why he stops when he eventually does.



What's a work-appropriate way to say "Please stop talking and let me work"?










share|improve this question









New contributor



y59175 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.















  • 4





    If that manager can hear his office phone, have it on "speed dial" - kill it before he gets to it and hide the number ... :)

    – Solar Mike
    10 hours ago






  • 1





    @SolarMike I shouldn't laugh.. but I'm going to anyway. That's straight out of the Evil Playbook of Effective Work Tips - kudos!

    – motosubatsu
    10 hours ago











  • @motosubatsu saw it used once to good effect - the manager never twigged thankfully...

    – Solar Mike
    10 hours ago











  • @SolarMike I've used the inverse once - a work colleague was "trapped" by the annoying-desk-visitor-who-wouldn't-go so I called their desk phone - fortunately my colleague/friend twigged to what I was doing and said "Sorry, I have to take this..."

    – motosubatsu
    10 hours ago






  • 4





    @SolarMike - I can't tell if it counts or not. Apparently it wasn't effective. To me, "Ok. Ok. Ok." comes across as more dismissive. Context and tone is important. It's hard to know how it was received without actually being there. (It's hard to coach/critique conversation this way)

    – Joe Strazzere
    9 hours ago
















16












16








16








I'm the youngest/most junior in my office and often one of my managers will come and give me something to do or change some requirement for a project, then just stand behind my desk repeating the same sentence for 30 minutes to an hour.



It'll be something like:




"So I need you to change this function so that it takes in a CSV of filenames instead of one single filename. The function should take in a CSV of filenames instead of one filename. The function should take a CSV of filenames as its input instead of how it is now, where it just takes a single filename..."




See how annoying that is? So I just keep saying:




"Ok. Ok. Ok. I have all I need to work now. Ok"




But that doesn't stop him from continuing to talk. If I put on headphones or start typing he says:




"Hey I'm not finished!"




…and gets mad and aggressive, and keeps repeating the same sentence. I can't tell why he stops when he eventually does.



What's a work-appropriate way to say "Please stop talking and let me work"?










share|improve this question









New contributor



y59175 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











I'm the youngest/most junior in my office and often one of my managers will come and give me something to do or change some requirement for a project, then just stand behind my desk repeating the same sentence for 30 minutes to an hour.



It'll be something like:




"So I need you to change this function so that it takes in a CSV of filenames instead of one single filename. The function should take in a CSV of filenames instead of one filename. The function should take a CSV of filenames as its input instead of how it is now, where it just takes a single filename..."




See how annoying that is? So I just keep saying:




"Ok. Ok. Ok. I have all I need to work now. Ok"




But that doesn't stop him from continuing to talk. If I put on headphones or start typing he says:




"Hey I'm not finished!"




…and gets mad and aggressive, and keeps repeating the same sentence. I can't tell why he stops when he eventually does.



What's a work-appropriate way to say "Please stop talking and let me work"?







communication work-environment manager distractions






share|improve this question









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share|improve this question









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share|improve this question




share|improve this question








edited 1 hour ago









JakeGould

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asked 11 hours ago









y59175y59175

873




873




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  • 4





    If that manager can hear his office phone, have it on "speed dial" - kill it before he gets to it and hide the number ... :)

    – Solar Mike
    10 hours ago






  • 1





    @SolarMike I shouldn't laugh.. but I'm going to anyway. That's straight out of the Evil Playbook of Effective Work Tips - kudos!

    – motosubatsu
    10 hours ago











  • @motosubatsu saw it used once to good effect - the manager never twigged thankfully...

    – Solar Mike
    10 hours ago











  • @SolarMike I've used the inverse once - a work colleague was "trapped" by the annoying-desk-visitor-who-wouldn't-go so I called their desk phone - fortunately my colleague/friend twigged to what I was doing and said "Sorry, I have to take this..."

    – motosubatsu
    10 hours ago






  • 4





    @SolarMike - I can't tell if it counts or not. Apparently it wasn't effective. To me, "Ok. Ok. Ok." comes across as more dismissive. Context and tone is important. It's hard to know how it was received without actually being there. (It's hard to coach/critique conversation this way)

    – Joe Strazzere
    9 hours ago
















  • 4





    If that manager can hear his office phone, have it on "speed dial" - kill it before he gets to it and hide the number ... :)

    – Solar Mike
    10 hours ago






  • 1





    @SolarMike I shouldn't laugh.. but I'm going to anyway. That's straight out of the Evil Playbook of Effective Work Tips - kudos!

    – motosubatsu
    10 hours ago











  • @motosubatsu saw it used once to good effect - the manager never twigged thankfully...

    – Solar Mike
    10 hours ago











  • @SolarMike I've used the inverse once - a work colleague was "trapped" by the annoying-desk-visitor-who-wouldn't-go so I called their desk phone - fortunately my colleague/friend twigged to what I was doing and said "Sorry, I have to take this..."

    – motosubatsu
    10 hours ago






  • 4





    @SolarMike - I can't tell if it counts or not. Apparently it wasn't effective. To me, "Ok. Ok. Ok." comes across as more dismissive. Context and tone is important. It's hard to know how it was received without actually being there. (It's hard to coach/critique conversation this way)

    – Joe Strazzere
    9 hours ago










4




4





If that manager can hear his office phone, have it on "speed dial" - kill it before he gets to it and hide the number ... :)

– Solar Mike
10 hours ago





If that manager can hear his office phone, have it on "speed dial" - kill it before he gets to it and hide the number ... :)

– Solar Mike
10 hours ago




1




1





@SolarMike I shouldn't laugh.. but I'm going to anyway. That's straight out of the Evil Playbook of Effective Work Tips - kudos!

– motosubatsu
10 hours ago





@SolarMike I shouldn't laugh.. but I'm going to anyway. That's straight out of the Evil Playbook of Effective Work Tips - kudos!

– motosubatsu
10 hours ago













@motosubatsu saw it used once to good effect - the manager never twigged thankfully...

– Solar Mike
10 hours ago





@motosubatsu saw it used once to good effect - the manager never twigged thankfully...

– Solar Mike
10 hours ago













@SolarMike I've used the inverse once - a work colleague was "trapped" by the annoying-desk-visitor-who-wouldn't-go so I called their desk phone - fortunately my colleague/friend twigged to what I was doing and said "Sorry, I have to take this..."

– motosubatsu
10 hours ago





@SolarMike I've used the inverse once - a work colleague was "trapped" by the annoying-desk-visitor-who-wouldn't-go so I called their desk phone - fortunately my colleague/friend twigged to what I was doing and said "Sorry, I have to take this..."

– motosubatsu
10 hours ago




4




4





@SolarMike - I can't tell if it counts or not. Apparently it wasn't effective. To me, "Ok. Ok. Ok." comes across as more dismissive. Context and tone is important. It's hard to know how it was received without actually being there. (It's hard to coach/critique conversation this way)

– Joe Strazzere
9 hours ago







@SolarMike - I can't tell if it counts or not. Apparently it wasn't effective. To me, "Ok. Ok. Ok." comes across as more dismissive. Context and tone is important. It's hard to know how it was received without actually being there. (It's hard to coach/critique conversation this way)

– Joe Strazzere
9 hours ago












7 Answers
7






active

oldest

votes


















47















What's a work-appropriate way to say "Please stop talking and let me
work"?




Once they state the request, repeat it back to them and then say:



Do I understand the requirement/change correctly?



If they say yes:



You say "Great, now let me get this done for you", then turn from them and start working.



If not continue the dialog with the person making the request until they agree that you understand the request and then state:



"Great, now let me get this done for you", then turn from them and start working.



A word of caution, be sure to use a respectful tone as this person is your manager.



The key to this working of course is making certain the person making the request knows that you understand their needs. My educated guess is the person communicating with you is uncertain of your understanding of the new requirement or change.



In short: Make sure the person making the request knows you understand the need by repeating the request back to them.





An alternate approach: Another approach you could take is to ask them to email you the request so that you are certain nothing get's missed. This approach allows you to show you care about the requirement while putting the onus on them to give you the details in writing.






share|improve this answer





















  • 3





    Nailed it! The manger will be wanting confirmation that the instructions have been received and understood the repetition of instructions back as this confirmation is time-tested and proven.

    – motosubatsu
    10 hours ago











  • According to the OP, he simply replies "OK" after the boss mentions this. So yes, I agree with this answer as it confirms what the boss says instead of an "OK" but not understood if understood.

    – Dan
    9 hours ago



















12















What's a work-appropriate way to say "Please stop talking and let me work"?




I'd suggest, don't say that verbally, let your actions speak for you.



Question: Do you know why they are being repeatative ? Do they feel you did not understand enough? Do they feel you're not paying enough attention?



Thing is, you need to make it clear to them that you understood the requirement clearly and not in need for further clarification.



So,




  • listen attentively

  • take notes if necessary

  • and, once they finish providing the instructions, you can try saying:



"Thanks for explaining that. So I need to do X, and to get that done I need to
change P,Q,R and add Y to Z. Finally, the outcome should be X. Is my understanding correct?"




This is a method called "brief back", one of the popular tools in effective communication. This way they will have confidence that you understood the requirement clearly and in case there is a gap / mistake, they will get to correct it.



The outcome:




  • If they say "yes" and move on, that's the intended result.


  • If they still continue to explain, ask them politely




    "Yes, but I think we covered that already, is there anything else you'd like to add?"




    Use different variants, to the best of your wisdom, based on the person / situation.








share|improve this answer

































    6














    Educate your boss and get those requirements written down because verbal requirements aren't formal requirements and therefore don't count.



    After about the second or third requirement, say




    Ok, I'm probably going to forget these requirements or miss things because I'm working and listening at the same time. Could you please write these up and email them to me, and then I'll work on them all at the same time.




    Then go grab a coffee while he walks back to his desk.



    If any of those emailed requirements don't make sense, or contradict, then answer the email and request clarification. You now have a paper-trail.






    share|improve this answer



















    • 1





      I'd avoid using any variation of "I'm probably going to forget these requirements" with anyone, much less a nagging manager, as it implies you are the problem rather than their approach. Instead, grab a pad of paper and make a bullet list of requirements while they're talking. Review it together and have them verify it is accurate and complete, and then type it up and email it to them "just to verify". Then you have a paper trail that shows what your requirements were, and it is on them to make any corrections in writing if needed.

      – brichins
      2 hours ago











    • @brichins: I would upvote that if you posted it as an answer.

      – Daniel R. Collins
      2 hours ago



















    3














    I’d recommend just asking them to have the conversation over chat. You can explain that that way you’re able to refer back to the discussion as needed. Also, it’s important that your requirements be documented - so, when you do have the conversation, if your team uses a project management software, ask that your colleague write down the requirements somewhere.



    Documenting requirements is hugely important. I live by the rule that “if it’s not in {tracking software}, it doesn’t exist”. This provides you with reference material to ensure you’re building and testing the right product, and it gives the designer an audit trail if anything happens to go wrong at the end and they want to know if they asked for a feature or functionality.






    share|improve this answer








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      0














      What I learned from the military is to keep your answers short, yes, no, and I don't know. Do not make eye contact and focus on what you're doing. This can be done nicely. The employer will see that he is interrupting your work at the least.






      share|improve this answer








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        0














        First off, there are a bunch of polite ways to cut off a conversation - and putting on headphones isn't one of them. You'll want to Google up that part, as it's a bit orthogonal to your main question, and is a huge topic in it's own right.



        If they're repeating something multiple times, there's probably a reason as I can guarantee they have better things to do. I don't really know you, but from my past interactions with Junior programmers, I'd hazard the guess that the first couple of times they didn't do this, and you messed something up on a fundamental level.



        That's OK, it's part of learning, and the only way out of it is building trust that you can handle things without quite so much hand-holding. A great way to do this is being up front about your limitations and what decisions are above your pay grade.



        Something like this has worked well for me:




        OK, so you need me to <repeat back their request, in your own words>?



        [Wait for confirmation]



        I'm currently doing <current task>, does this have higher priority?



        [If yes] Great, can you add this to the ticket while I get started on <first part of request>?



        [If not] Great, I want to make sure this doesn't fall through the cracks, can you add this to the ticket while I finish up <current task>?







        share|improve this answer































          0














          Putting up the headphone is an extremely rude thing, and it is unimaginable in the developed world. If you do it, either you should work by a very... problematic company, you should be very young, or you should live in a quite unlucky country.



          Managers are your bosses. If they want to talk you, instead of working, then you should talk to them.



          That you were on meeting with a boss 5 hours that day, thus you could work only 3 hours, is their responsibility and not yours. You can politely warn them, once. If you have to do thing "X" for tomorrow, and the manager is talking to you since an hour, then you can warn the manager: "Sorry I need to do X until tomorrow, if we continue the talk, probably I won't be ready".



          You have the option to leave a workplace because the too many meeting, but you have no option to directly reject a workplace task. If the manager is coming to you to talk, then your workplace task is to listen him, and be cooperative with him.



          Furthermore, listening headsets on the workplace is a bad practice, because it isolates you. If you listen the headset that also others can hear it, and possibly annoy them, then you are incompatible with a professional workplace.



          Alternatively, I can also imagine that you know/can something what makes you crucial for them, and thus they can't fire you.




          • Having too many meetings/boss talks is a common problem, particularly on IT workplaces, so it is strong position for you.

          • The headset and the direct rudeness is strongly against you.

          • The open rejection of your workplace obligatories is a reason to fire you.


          The sum of these is, if they would fire you on the spot, you couldn't say that any unexpected has happened to you.






          share|improve this answer


























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            7 Answers
            7






            active

            oldest

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            7 Answers
            7






            active

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            active

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            active

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            47















            What's a work-appropriate way to say "Please stop talking and let me
            work"?




            Once they state the request, repeat it back to them and then say:



            Do I understand the requirement/change correctly?



            If they say yes:



            You say "Great, now let me get this done for you", then turn from them and start working.



            If not continue the dialog with the person making the request until they agree that you understand the request and then state:



            "Great, now let me get this done for you", then turn from them and start working.



            A word of caution, be sure to use a respectful tone as this person is your manager.



            The key to this working of course is making certain the person making the request knows that you understand their needs. My educated guess is the person communicating with you is uncertain of your understanding of the new requirement or change.



            In short: Make sure the person making the request knows you understand the need by repeating the request back to them.





            An alternate approach: Another approach you could take is to ask them to email you the request so that you are certain nothing get's missed. This approach allows you to show you care about the requirement while putting the onus on them to give you the details in writing.






            share|improve this answer





















            • 3





              Nailed it! The manger will be wanting confirmation that the instructions have been received and understood the repetition of instructions back as this confirmation is time-tested and proven.

              – motosubatsu
              10 hours ago











            • According to the OP, he simply replies "OK" after the boss mentions this. So yes, I agree with this answer as it confirms what the boss says instead of an "OK" but not understood if understood.

              – Dan
              9 hours ago
















            47















            What's a work-appropriate way to say "Please stop talking and let me
            work"?




            Once they state the request, repeat it back to them and then say:



            Do I understand the requirement/change correctly?



            If they say yes:



            You say "Great, now let me get this done for you", then turn from them and start working.



            If not continue the dialog with the person making the request until they agree that you understand the request and then state:



            "Great, now let me get this done for you", then turn from them and start working.



            A word of caution, be sure to use a respectful tone as this person is your manager.



            The key to this working of course is making certain the person making the request knows that you understand their needs. My educated guess is the person communicating with you is uncertain of your understanding of the new requirement or change.



            In short: Make sure the person making the request knows you understand the need by repeating the request back to them.





            An alternate approach: Another approach you could take is to ask them to email you the request so that you are certain nothing get's missed. This approach allows you to show you care about the requirement while putting the onus on them to give you the details in writing.






            share|improve this answer





















            • 3





              Nailed it! The manger will be wanting confirmation that the instructions have been received and understood the repetition of instructions back as this confirmation is time-tested and proven.

              – motosubatsu
              10 hours ago











            • According to the OP, he simply replies "OK" after the boss mentions this. So yes, I agree with this answer as it confirms what the boss says instead of an "OK" but not understood if understood.

              – Dan
              9 hours ago














            47












            47








            47








            What's a work-appropriate way to say "Please stop talking and let me
            work"?




            Once they state the request, repeat it back to them and then say:



            Do I understand the requirement/change correctly?



            If they say yes:



            You say "Great, now let me get this done for you", then turn from them and start working.



            If not continue the dialog with the person making the request until they agree that you understand the request and then state:



            "Great, now let me get this done for you", then turn from them and start working.



            A word of caution, be sure to use a respectful tone as this person is your manager.



            The key to this working of course is making certain the person making the request knows that you understand their needs. My educated guess is the person communicating with you is uncertain of your understanding of the new requirement or change.



            In short: Make sure the person making the request knows you understand the need by repeating the request back to them.





            An alternate approach: Another approach you could take is to ask them to email you the request so that you are certain nothing get's missed. This approach allows you to show you care about the requirement while putting the onus on them to give you the details in writing.






            share|improve this answer
















            What's a work-appropriate way to say "Please stop talking and let me
            work"?




            Once they state the request, repeat it back to them and then say:



            Do I understand the requirement/change correctly?



            If they say yes:



            You say "Great, now let me get this done for you", then turn from them and start working.



            If not continue the dialog with the person making the request until they agree that you understand the request and then state:



            "Great, now let me get this done for you", then turn from them and start working.



            A word of caution, be sure to use a respectful tone as this person is your manager.



            The key to this working of course is making certain the person making the request knows that you understand their needs. My educated guess is the person communicating with you is uncertain of your understanding of the new requirement or change.



            In short: Make sure the person making the request knows you understand the need by repeating the request back to them.





            An alternate approach: Another approach you could take is to ask them to email you the request so that you are certain nothing get's missed. This approach allows you to show you care about the requirement while putting the onus on them to give you the details in writing.







            share|improve this answer














            share|improve this answer



            share|improve this answer








            edited 10 hours ago

























            answered 11 hours ago









            Mister PositiveMister Positive

            64.6k35211254




            64.6k35211254








            • 3





              Nailed it! The manger will be wanting confirmation that the instructions have been received and understood the repetition of instructions back as this confirmation is time-tested and proven.

              – motosubatsu
              10 hours ago











            • According to the OP, he simply replies "OK" after the boss mentions this. So yes, I agree with this answer as it confirms what the boss says instead of an "OK" but not understood if understood.

              – Dan
              9 hours ago














            • 3





              Nailed it! The manger will be wanting confirmation that the instructions have been received and understood the repetition of instructions back as this confirmation is time-tested and proven.

              – motosubatsu
              10 hours ago











            • According to the OP, he simply replies "OK" after the boss mentions this. So yes, I agree with this answer as it confirms what the boss says instead of an "OK" but not understood if understood.

              – Dan
              9 hours ago








            3




            3





            Nailed it! The manger will be wanting confirmation that the instructions have been received and understood the repetition of instructions back as this confirmation is time-tested and proven.

            – motosubatsu
            10 hours ago





            Nailed it! The manger will be wanting confirmation that the instructions have been received and understood the repetition of instructions back as this confirmation is time-tested and proven.

            – motosubatsu
            10 hours ago













            According to the OP, he simply replies "OK" after the boss mentions this. So yes, I agree with this answer as it confirms what the boss says instead of an "OK" but not understood if understood.

            – Dan
            9 hours ago





            According to the OP, he simply replies "OK" after the boss mentions this. So yes, I agree with this answer as it confirms what the boss says instead of an "OK" but not understood if understood.

            – Dan
            9 hours ago













            12















            What's a work-appropriate way to say "Please stop talking and let me work"?




            I'd suggest, don't say that verbally, let your actions speak for you.



            Question: Do you know why they are being repeatative ? Do they feel you did not understand enough? Do they feel you're not paying enough attention?



            Thing is, you need to make it clear to them that you understood the requirement clearly and not in need for further clarification.



            So,




            • listen attentively

            • take notes if necessary

            • and, once they finish providing the instructions, you can try saying:



            "Thanks for explaining that. So I need to do X, and to get that done I need to
            change P,Q,R and add Y to Z. Finally, the outcome should be X. Is my understanding correct?"




            This is a method called "brief back", one of the popular tools in effective communication. This way they will have confidence that you understood the requirement clearly and in case there is a gap / mistake, they will get to correct it.



            The outcome:




            • If they say "yes" and move on, that's the intended result.


            • If they still continue to explain, ask them politely




              "Yes, but I think we covered that already, is there anything else you'd like to add?"




              Use different variants, to the best of your wisdom, based on the person / situation.








            share|improve this answer






























              12















              What's a work-appropriate way to say "Please stop talking and let me work"?




              I'd suggest, don't say that verbally, let your actions speak for you.



              Question: Do you know why they are being repeatative ? Do they feel you did not understand enough? Do they feel you're not paying enough attention?



              Thing is, you need to make it clear to them that you understood the requirement clearly and not in need for further clarification.



              So,




              • listen attentively

              • take notes if necessary

              • and, once they finish providing the instructions, you can try saying:



              "Thanks for explaining that. So I need to do X, and to get that done I need to
              change P,Q,R and add Y to Z. Finally, the outcome should be X. Is my understanding correct?"




              This is a method called "brief back", one of the popular tools in effective communication. This way they will have confidence that you understood the requirement clearly and in case there is a gap / mistake, they will get to correct it.



              The outcome:




              • If they say "yes" and move on, that's the intended result.


              • If they still continue to explain, ask them politely




                "Yes, but I think we covered that already, is there anything else you'd like to add?"




                Use different variants, to the best of your wisdom, based on the person / situation.








              share|improve this answer




























                12












                12








                12








                What's a work-appropriate way to say "Please stop talking and let me work"?




                I'd suggest, don't say that verbally, let your actions speak for you.



                Question: Do you know why they are being repeatative ? Do they feel you did not understand enough? Do they feel you're not paying enough attention?



                Thing is, you need to make it clear to them that you understood the requirement clearly and not in need for further clarification.



                So,




                • listen attentively

                • take notes if necessary

                • and, once they finish providing the instructions, you can try saying:



                "Thanks for explaining that. So I need to do X, and to get that done I need to
                change P,Q,R and add Y to Z. Finally, the outcome should be X. Is my understanding correct?"




                This is a method called "brief back", one of the popular tools in effective communication. This way they will have confidence that you understood the requirement clearly and in case there is a gap / mistake, they will get to correct it.



                The outcome:




                • If they say "yes" and move on, that's the intended result.


                • If they still continue to explain, ask them politely




                  "Yes, but I think we covered that already, is there anything else you'd like to add?"




                  Use different variants, to the best of your wisdom, based on the person / situation.








                share|improve this answer
















                What's a work-appropriate way to say "Please stop talking and let me work"?




                I'd suggest, don't say that verbally, let your actions speak for you.



                Question: Do you know why they are being repeatative ? Do they feel you did not understand enough? Do they feel you're not paying enough attention?



                Thing is, you need to make it clear to them that you understood the requirement clearly and not in need for further clarification.



                So,




                • listen attentively

                • take notes if necessary

                • and, once they finish providing the instructions, you can try saying:



                "Thanks for explaining that. So I need to do X, and to get that done I need to
                change P,Q,R and add Y to Z. Finally, the outcome should be X. Is my understanding correct?"




                This is a method called "brief back", one of the popular tools in effective communication. This way they will have confidence that you understood the requirement clearly and in case there is a gap / mistake, they will get to correct it.



                The outcome:




                • If they say "yes" and move on, that's the intended result.


                • If they still continue to explain, ask them politely




                  "Yes, but I think we covered that already, is there anything else you'd like to add?"




                  Use different variants, to the best of your wisdom, based on the person / situation.









                share|improve this answer














                share|improve this answer



                share|improve this answer








                edited 11 hours ago

























                answered 11 hours ago









                Sourav GhoshSourav Ghosh

                17.6k1788112




                17.6k1788112























                    6














                    Educate your boss and get those requirements written down because verbal requirements aren't formal requirements and therefore don't count.



                    After about the second or third requirement, say




                    Ok, I'm probably going to forget these requirements or miss things because I'm working and listening at the same time. Could you please write these up and email them to me, and then I'll work on them all at the same time.




                    Then go grab a coffee while he walks back to his desk.



                    If any of those emailed requirements don't make sense, or contradict, then answer the email and request clarification. You now have a paper-trail.






                    share|improve this answer



















                    • 1





                      I'd avoid using any variation of "I'm probably going to forget these requirements" with anyone, much less a nagging manager, as it implies you are the problem rather than their approach. Instead, grab a pad of paper and make a bullet list of requirements while they're talking. Review it together and have them verify it is accurate and complete, and then type it up and email it to them "just to verify". Then you have a paper trail that shows what your requirements were, and it is on them to make any corrections in writing if needed.

                      – brichins
                      2 hours ago











                    • @brichins: I would upvote that if you posted it as an answer.

                      – Daniel R. Collins
                      2 hours ago
















                    6














                    Educate your boss and get those requirements written down because verbal requirements aren't formal requirements and therefore don't count.



                    After about the second or third requirement, say




                    Ok, I'm probably going to forget these requirements or miss things because I'm working and listening at the same time. Could you please write these up and email them to me, and then I'll work on them all at the same time.




                    Then go grab a coffee while he walks back to his desk.



                    If any of those emailed requirements don't make sense, or contradict, then answer the email and request clarification. You now have a paper-trail.






                    share|improve this answer



















                    • 1





                      I'd avoid using any variation of "I'm probably going to forget these requirements" with anyone, much less a nagging manager, as it implies you are the problem rather than their approach. Instead, grab a pad of paper and make a bullet list of requirements while they're talking. Review it together and have them verify it is accurate and complete, and then type it up and email it to them "just to verify". Then you have a paper trail that shows what your requirements were, and it is on them to make any corrections in writing if needed.

                      – brichins
                      2 hours ago











                    • @brichins: I would upvote that if you posted it as an answer.

                      – Daniel R. Collins
                      2 hours ago














                    6












                    6








                    6







                    Educate your boss and get those requirements written down because verbal requirements aren't formal requirements and therefore don't count.



                    After about the second or third requirement, say




                    Ok, I'm probably going to forget these requirements or miss things because I'm working and listening at the same time. Could you please write these up and email them to me, and then I'll work on them all at the same time.




                    Then go grab a coffee while he walks back to his desk.



                    If any of those emailed requirements don't make sense, or contradict, then answer the email and request clarification. You now have a paper-trail.






                    share|improve this answer













                    Educate your boss and get those requirements written down because verbal requirements aren't formal requirements and therefore don't count.



                    After about the second or third requirement, say




                    Ok, I'm probably going to forget these requirements or miss things because I'm working and listening at the same time. Could you please write these up and email them to me, and then I'll work on them all at the same time.




                    Then go grab a coffee while he walks back to his desk.



                    If any of those emailed requirements don't make sense, or contradict, then answer the email and request clarification. You now have a paper-trail.







                    share|improve this answer












                    share|improve this answer



                    share|improve this answer










                    answered 10 hours ago









                    SnowSnow

                    66k55218261




                    66k55218261








                    • 1





                      I'd avoid using any variation of "I'm probably going to forget these requirements" with anyone, much less a nagging manager, as it implies you are the problem rather than their approach. Instead, grab a pad of paper and make a bullet list of requirements while they're talking. Review it together and have them verify it is accurate and complete, and then type it up and email it to them "just to verify". Then you have a paper trail that shows what your requirements were, and it is on them to make any corrections in writing if needed.

                      – brichins
                      2 hours ago











                    • @brichins: I would upvote that if you posted it as an answer.

                      – Daniel R. Collins
                      2 hours ago














                    • 1





                      I'd avoid using any variation of "I'm probably going to forget these requirements" with anyone, much less a nagging manager, as it implies you are the problem rather than their approach. Instead, grab a pad of paper and make a bullet list of requirements while they're talking. Review it together and have them verify it is accurate and complete, and then type it up and email it to them "just to verify". Then you have a paper trail that shows what your requirements were, and it is on them to make any corrections in writing if needed.

                      – brichins
                      2 hours ago











                    • @brichins: I would upvote that if you posted it as an answer.

                      – Daniel R. Collins
                      2 hours ago








                    1




                    1





                    I'd avoid using any variation of "I'm probably going to forget these requirements" with anyone, much less a nagging manager, as it implies you are the problem rather than their approach. Instead, grab a pad of paper and make a bullet list of requirements while they're talking. Review it together and have them verify it is accurate and complete, and then type it up and email it to them "just to verify". Then you have a paper trail that shows what your requirements were, and it is on them to make any corrections in writing if needed.

                    – brichins
                    2 hours ago





                    I'd avoid using any variation of "I'm probably going to forget these requirements" with anyone, much less a nagging manager, as it implies you are the problem rather than their approach. Instead, grab a pad of paper and make a bullet list of requirements while they're talking. Review it together and have them verify it is accurate and complete, and then type it up and email it to them "just to verify". Then you have a paper trail that shows what your requirements were, and it is on them to make any corrections in writing if needed.

                    – brichins
                    2 hours ago













                    @brichins: I would upvote that if you posted it as an answer.

                    – Daniel R. Collins
                    2 hours ago





                    @brichins: I would upvote that if you posted it as an answer.

                    – Daniel R. Collins
                    2 hours ago











                    3














                    I’d recommend just asking them to have the conversation over chat. You can explain that that way you’re able to refer back to the discussion as needed. Also, it’s important that your requirements be documented - so, when you do have the conversation, if your team uses a project management software, ask that your colleague write down the requirements somewhere.



                    Documenting requirements is hugely important. I live by the rule that “if it’s not in {tracking software}, it doesn’t exist”. This provides you with reference material to ensure you’re building and testing the right product, and it gives the designer an audit trail if anything happens to go wrong at the end and they want to know if they asked for a feature or functionality.






                    share|improve this answer








                    New contributor



                    securityOrange is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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                      3














                      I’d recommend just asking them to have the conversation over chat. You can explain that that way you’re able to refer back to the discussion as needed. Also, it’s important that your requirements be documented - so, when you do have the conversation, if your team uses a project management software, ask that your colleague write down the requirements somewhere.



                      Documenting requirements is hugely important. I live by the rule that “if it’s not in {tracking software}, it doesn’t exist”. This provides you with reference material to ensure you’re building and testing the right product, and it gives the designer an audit trail if anything happens to go wrong at the end and they want to know if they asked for a feature or functionality.






                      share|improve this answer








                      New contributor



                      securityOrange is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                      Check out our Code of Conduct.






















                        3












                        3








                        3







                        I’d recommend just asking them to have the conversation over chat. You can explain that that way you’re able to refer back to the discussion as needed. Also, it’s important that your requirements be documented - so, when you do have the conversation, if your team uses a project management software, ask that your colleague write down the requirements somewhere.



                        Documenting requirements is hugely important. I live by the rule that “if it’s not in {tracking software}, it doesn’t exist”. This provides you with reference material to ensure you’re building and testing the right product, and it gives the designer an audit trail if anything happens to go wrong at the end and they want to know if they asked for a feature or functionality.






                        share|improve this answer








                        New contributor



                        securityOrange is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                        Check out our Code of Conduct.









                        I’d recommend just asking them to have the conversation over chat. You can explain that that way you’re able to refer back to the discussion as needed. Also, it’s important that your requirements be documented - so, when you do have the conversation, if your team uses a project management software, ask that your colleague write down the requirements somewhere.



                        Documenting requirements is hugely important. I live by the rule that “if it’s not in {tracking software}, it doesn’t exist”. This provides you with reference material to ensure you’re building and testing the right product, and it gives the designer an audit trail if anything happens to go wrong at the end and they want to know if they asked for a feature or functionality.







                        share|improve this answer








                        New contributor



                        securityOrange is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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                        share|improve this answer



                        share|improve this answer






                        New contributor



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                        answered 10 hours ago









                        securityOrangesecurityOrange

                        1391




                        1391




                        New contributor



                        securityOrange is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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                            0














                            What I learned from the military is to keep your answers short, yes, no, and I don't know. Do not make eye contact and focus on what you're doing. This can be done nicely. The employer will see that he is interrupting your work at the least.






                            share|improve this answer








                            New contributor



                            Muze is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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                              0














                              What I learned from the military is to keep your answers short, yes, no, and I don't know. Do not make eye contact and focus on what you're doing. This can be done nicely. The employer will see that he is interrupting your work at the least.






                              share|improve this answer








                              New contributor



                              Muze is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                              Check out our Code of Conduct.






















                                0












                                0








                                0







                                What I learned from the military is to keep your answers short, yes, no, and I don't know. Do not make eye contact and focus on what you're doing. This can be done nicely. The employer will see that he is interrupting your work at the least.






                                share|improve this answer








                                New contributor



                                Muze is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                                Check out our Code of Conduct.









                                What I learned from the military is to keep your answers short, yes, no, and I don't know. Do not make eye contact and focus on what you're doing. This can be done nicely. The employer will see that he is interrupting your work at the least.







                                share|improve this answer








                                New contributor



                                Muze is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                                Check out our Code of Conduct.








                                share|improve this answer



                                share|improve this answer






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                                answered 1 hour ago









                                MuzeMuze

                                1037




                                1037




                                New contributor



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                                    0














                                    First off, there are a bunch of polite ways to cut off a conversation - and putting on headphones isn't one of them. You'll want to Google up that part, as it's a bit orthogonal to your main question, and is a huge topic in it's own right.



                                    If they're repeating something multiple times, there's probably a reason as I can guarantee they have better things to do. I don't really know you, but from my past interactions with Junior programmers, I'd hazard the guess that the first couple of times they didn't do this, and you messed something up on a fundamental level.



                                    That's OK, it's part of learning, and the only way out of it is building trust that you can handle things without quite so much hand-holding. A great way to do this is being up front about your limitations and what decisions are above your pay grade.



                                    Something like this has worked well for me:




                                    OK, so you need me to <repeat back their request, in your own words>?



                                    [Wait for confirmation]



                                    I'm currently doing <current task>, does this have higher priority?



                                    [If yes] Great, can you add this to the ticket while I get started on <first part of request>?



                                    [If not] Great, I want to make sure this doesn't fall through the cracks, can you add this to the ticket while I finish up <current task>?







                                    share|improve this answer




























                                      0














                                      First off, there are a bunch of polite ways to cut off a conversation - and putting on headphones isn't one of them. You'll want to Google up that part, as it's a bit orthogonal to your main question, and is a huge topic in it's own right.



                                      If they're repeating something multiple times, there's probably a reason as I can guarantee they have better things to do. I don't really know you, but from my past interactions with Junior programmers, I'd hazard the guess that the first couple of times they didn't do this, and you messed something up on a fundamental level.



                                      That's OK, it's part of learning, and the only way out of it is building trust that you can handle things without quite so much hand-holding. A great way to do this is being up front about your limitations and what decisions are above your pay grade.



                                      Something like this has worked well for me:




                                      OK, so you need me to <repeat back their request, in your own words>?



                                      [Wait for confirmation]



                                      I'm currently doing <current task>, does this have higher priority?



                                      [If yes] Great, can you add this to the ticket while I get started on <first part of request>?



                                      [If not] Great, I want to make sure this doesn't fall through the cracks, can you add this to the ticket while I finish up <current task>?







                                      share|improve this answer


























                                        0












                                        0








                                        0







                                        First off, there are a bunch of polite ways to cut off a conversation - and putting on headphones isn't one of them. You'll want to Google up that part, as it's a bit orthogonal to your main question, and is a huge topic in it's own right.



                                        If they're repeating something multiple times, there's probably a reason as I can guarantee they have better things to do. I don't really know you, but from my past interactions with Junior programmers, I'd hazard the guess that the first couple of times they didn't do this, and you messed something up on a fundamental level.



                                        That's OK, it's part of learning, and the only way out of it is building trust that you can handle things without quite so much hand-holding. A great way to do this is being up front about your limitations and what decisions are above your pay grade.



                                        Something like this has worked well for me:




                                        OK, so you need me to <repeat back their request, in your own words>?



                                        [Wait for confirmation]



                                        I'm currently doing <current task>, does this have higher priority?



                                        [If yes] Great, can you add this to the ticket while I get started on <first part of request>?



                                        [If not] Great, I want to make sure this doesn't fall through the cracks, can you add this to the ticket while I finish up <current task>?







                                        share|improve this answer













                                        First off, there are a bunch of polite ways to cut off a conversation - and putting on headphones isn't one of them. You'll want to Google up that part, as it's a bit orthogonal to your main question, and is a huge topic in it's own right.



                                        If they're repeating something multiple times, there's probably a reason as I can guarantee they have better things to do. I don't really know you, but from my past interactions with Junior programmers, I'd hazard the guess that the first couple of times they didn't do this, and you messed something up on a fundamental level.



                                        That's OK, it's part of learning, and the only way out of it is building trust that you can handle things without quite so much hand-holding. A great way to do this is being up front about your limitations and what decisions are above your pay grade.



                                        Something like this has worked well for me:




                                        OK, so you need me to <repeat back their request, in your own words>?



                                        [Wait for confirmation]



                                        I'm currently doing <current task>, does this have higher priority?



                                        [If yes] Great, can you add this to the ticket while I get started on <first part of request>?



                                        [If not] Great, I want to make sure this doesn't fall through the cracks, can you add this to the ticket while I finish up <current task>?








                                        share|improve this answer












                                        share|improve this answer



                                        share|improve this answer










                                        answered 1 hour ago









                                        MorgenMorgen

                                        12915




                                        12915























                                            0














                                            Putting up the headphone is an extremely rude thing, and it is unimaginable in the developed world. If you do it, either you should work by a very... problematic company, you should be very young, or you should live in a quite unlucky country.



                                            Managers are your bosses. If they want to talk you, instead of working, then you should talk to them.



                                            That you were on meeting with a boss 5 hours that day, thus you could work only 3 hours, is their responsibility and not yours. You can politely warn them, once. If you have to do thing "X" for tomorrow, and the manager is talking to you since an hour, then you can warn the manager: "Sorry I need to do X until tomorrow, if we continue the talk, probably I won't be ready".



                                            You have the option to leave a workplace because the too many meeting, but you have no option to directly reject a workplace task. If the manager is coming to you to talk, then your workplace task is to listen him, and be cooperative with him.



                                            Furthermore, listening headsets on the workplace is a bad practice, because it isolates you. If you listen the headset that also others can hear it, and possibly annoy them, then you are incompatible with a professional workplace.



                                            Alternatively, I can also imagine that you know/can something what makes you crucial for them, and thus they can't fire you.




                                            • Having too many meetings/boss talks is a common problem, particularly on IT workplaces, so it is strong position for you.

                                            • The headset and the direct rudeness is strongly against you.

                                            • The open rejection of your workplace obligatories is a reason to fire you.


                                            The sum of these is, if they would fire you on the spot, you couldn't say that any unexpected has happened to you.






                                            share|improve this answer






























                                              0














                                              Putting up the headphone is an extremely rude thing, and it is unimaginable in the developed world. If you do it, either you should work by a very... problematic company, you should be very young, or you should live in a quite unlucky country.



                                              Managers are your bosses. If they want to talk you, instead of working, then you should talk to them.



                                              That you were on meeting with a boss 5 hours that day, thus you could work only 3 hours, is their responsibility and not yours. You can politely warn them, once. If you have to do thing "X" for tomorrow, and the manager is talking to you since an hour, then you can warn the manager: "Sorry I need to do X until tomorrow, if we continue the talk, probably I won't be ready".



                                              You have the option to leave a workplace because the too many meeting, but you have no option to directly reject a workplace task. If the manager is coming to you to talk, then your workplace task is to listen him, and be cooperative with him.



                                              Furthermore, listening headsets on the workplace is a bad practice, because it isolates you. If you listen the headset that also others can hear it, and possibly annoy them, then you are incompatible with a professional workplace.



                                              Alternatively, I can also imagine that you know/can something what makes you crucial for them, and thus they can't fire you.




                                              • Having too many meetings/boss talks is a common problem, particularly on IT workplaces, so it is strong position for you.

                                              • The headset and the direct rudeness is strongly against you.

                                              • The open rejection of your workplace obligatories is a reason to fire you.


                                              The sum of these is, if they would fire you on the spot, you couldn't say that any unexpected has happened to you.






                                              share|improve this answer




























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                                                Putting up the headphone is an extremely rude thing, and it is unimaginable in the developed world. If you do it, either you should work by a very... problematic company, you should be very young, or you should live in a quite unlucky country.



                                                Managers are your bosses. If they want to talk you, instead of working, then you should talk to them.



                                                That you were on meeting with a boss 5 hours that day, thus you could work only 3 hours, is their responsibility and not yours. You can politely warn them, once. If you have to do thing "X" for tomorrow, and the manager is talking to you since an hour, then you can warn the manager: "Sorry I need to do X until tomorrow, if we continue the talk, probably I won't be ready".



                                                You have the option to leave a workplace because the too many meeting, but you have no option to directly reject a workplace task. If the manager is coming to you to talk, then your workplace task is to listen him, and be cooperative with him.



                                                Furthermore, listening headsets on the workplace is a bad practice, because it isolates you. If you listen the headset that also others can hear it, and possibly annoy them, then you are incompatible with a professional workplace.



                                                Alternatively, I can also imagine that you know/can something what makes you crucial for them, and thus they can't fire you.




                                                • Having too many meetings/boss talks is a common problem, particularly on IT workplaces, so it is strong position for you.

                                                • The headset and the direct rudeness is strongly against you.

                                                • The open rejection of your workplace obligatories is a reason to fire you.


                                                The sum of these is, if they would fire you on the spot, you couldn't say that any unexpected has happened to you.






                                                share|improve this answer















                                                Putting up the headphone is an extremely rude thing, and it is unimaginable in the developed world. If you do it, either you should work by a very... problematic company, you should be very young, or you should live in a quite unlucky country.



                                                Managers are your bosses. If they want to talk you, instead of working, then you should talk to them.



                                                That you were on meeting with a boss 5 hours that day, thus you could work only 3 hours, is their responsibility and not yours. You can politely warn them, once. If you have to do thing "X" for tomorrow, and the manager is talking to you since an hour, then you can warn the manager: "Sorry I need to do X until tomorrow, if we continue the talk, probably I won't be ready".



                                                You have the option to leave a workplace because the too many meeting, but you have no option to directly reject a workplace task. If the manager is coming to you to talk, then your workplace task is to listen him, and be cooperative with him.



                                                Furthermore, listening headsets on the workplace is a bad practice, because it isolates you. If you listen the headset that also others can hear it, and possibly annoy them, then you are incompatible with a professional workplace.



                                                Alternatively, I can also imagine that you know/can something what makes you crucial for them, and thus they can't fire you.




                                                • Having too many meetings/boss talks is a common problem, particularly on IT workplaces, so it is strong position for you.

                                                • The headset and the direct rudeness is strongly against you.

                                                • The open rejection of your workplace obligatories is a reason to fire you.


                                                The sum of these is, if they would fire you on the spot, you couldn't say that any unexpected has happened to you.







                                                share|improve this answer














                                                share|improve this answer



                                                share|improve this answer








                                                edited 56 mins ago

























                                                answered 1 hour ago









                                                Gray SheepGray Sheep

                                                1,99341428




                                                1,99341428






















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