What is the meaning of Triage in Cybersec world? The 2019 Stack Overflow Developer Survey...
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What is the meaning of Triage in Cybersec world?
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I searched Google about this term, but the definitions that I found was related to the medical world, and nothing related to IT. I think that is some kind of procedure of documenting something maybe? Note that I heard this word for the first time in the SOC (Security Operations Center) that I am currently working.
terminology soc
add a comment |
I searched Google about this term, but the definitions that I found was related to the medical world, and nothing related to IT. I think that is some kind of procedure of documenting something maybe? Note that I heard this word for the first time in the SOC (Security Operations Center) that I am currently working.
terminology soc
4
It means the same thing, just applied to tech/business issues rather than medical issues.
– Matthew Read
yesterday
2
Not related to cybersec, but the term "triage" can also be used in software development: if a user reports a bug by opening a ticket in the bug tracker, someone must check whether it can be reproduced, what team it should be assigned to, and its severity or priority (that is, how disruptive it is and how urgent it is to fix: is it critical, normal, negligible...?). Some call this process triage. For example, Google uses this term in the Chromium project.
– Fabio Turati
yesterday
1
Just to add the definition: the assignment of degrees of urgency to wounds or illnesses to decide the order of treatment of a large number of patients or casualties. Now replace wound with a computer word and replace patient with server/workstation.
– JPhi1618
21 hours ago
There was an Arabic website for hackers called something like "TrYaG AlArab" but it is shut down about 9 years ago, your question just reminded me with this website. This same word exists in the Arabic language also but it comes with the meaning "medicine"
– AccountantM
19 hours ago
add a comment |
I searched Google about this term, but the definitions that I found was related to the medical world, and nothing related to IT. I think that is some kind of procedure of documenting something maybe? Note that I heard this word for the first time in the SOC (Security Operations Center) that I am currently working.
terminology soc
I searched Google about this term, but the definitions that I found was related to the medical world, and nothing related to IT. I think that is some kind of procedure of documenting something maybe? Note that I heard this word for the first time in the SOC (Security Operations Center) that I am currently working.
terminology soc
terminology soc
edited yesterday
schroeder♦
78.8k30175211
78.8k30175211
asked yesterday
victor26567victor26567
17824
17824
4
It means the same thing, just applied to tech/business issues rather than medical issues.
– Matthew Read
yesterday
2
Not related to cybersec, but the term "triage" can also be used in software development: if a user reports a bug by opening a ticket in the bug tracker, someone must check whether it can be reproduced, what team it should be assigned to, and its severity or priority (that is, how disruptive it is and how urgent it is to fix: is it critical, normal, negligible...?). Some call this process triage. For example, Google uses this term in the Chromium project.
– Fabio Turati
yesterday
1
Just to add the definition: the assignment of degrees of urgency to wounds or illnesses to decide the order of treatment of a large number of patients or casualties. Now replace wound with a computer word and replace patient with server/workstation.
– JPhi1618
21 hours ago
There was an Arabic website for hackers called something like "TrYaG AlArab" but it is shut down about 9 years ago, your question just reminded me with this website. This same word exists in the Arabic language also but it comes with the meaning "medicine"
– AccountantM
19 hours ago
add a comment |
4
It means the same thing, just applied to tech/business issues rather than medical issues.
– Matthew Read
yesterday
2
Not related to cybersec, but the term "triage" can also be used in software development: if a user reports a bug by opening a ticket in the bug tracker, someone must check whether it can be reproduced, what team it should be assigned to, and its severity or priority (that is, how disruptive it is and how urgent it is to fix: is it critical, normal, negligible...?). Some call this process triage. For example, Google uses this term in the Chromium project.
– Fabio Turati
yesterday
1
Just to add the definition: the assignment of degrees of urgency to wounds or illnesses to decide the order of treatment of a large number of patients or casualties. Now replace wound with a computer word and replace patient with server/workstation.
– JPhi1618
21 hours ago
There was an Arabic website for hackers called something like "TrYaG AlArab" but it is shut down about 9 years ago, your question just reminded me with this website. This same word exists in the Arabic language also but it comes with the meaning "medicine"
– AccountantM
19 hours ago
4
4
It means the same thing, just applied to tech/business issues rather than medical issues.
– Matthew Read
yesterday
It means the same thing, just applied to tech/business issues rather than medical issues.
– Matthew Read
yesterday
2
2
Not related to cybersec, but the term "triage" can also be used in software development: if a user reports a bug by opening a ticket in the bug tracker, someone must check whether it can be reproduced, what team it should be assigned to, and its severity or priority (that is, how disruptive it is and how urgent it is to fix: is it critical, normal, negligible...?). Some call this process triage. For example, Google uses this term in the Chromium project.
– Fabio Turati
yesterday
Not related to cybersec, but the term "triage" can also be used in software development: if a user reports a bug by opening a ticket in the bug tracker, someone must check whether it can be reproduced, what team it should be assigned to, and its severity or priority (that is, how disruptive it is and how urgent it is to fix: is it critical, normal, negligible...?). Some call this process triage. For example, Google uses this term in the Chromium project.
– Fabio Turati
yesterday
1
1
Just to add the definition: the assignment of degrees of urgency to wounds or illnesses to decide the order of treatment of a large number of patients or casualties. Now replace wound with a computer word and replace patient with server/workstation.
– JPhi1618
21 hours ago
Just to add the definition: the assignment of degrees of urgency to wounds or illnesses to decide the order of treatment of a large number of patients or casualties. Now replace wound with a computer word and replace patient with server/workstation.
– JPhi1618
21 hours ago
There was an Arabic website for hackers called something like "TrYaG AlArab" but it is shut down about 9 years ago, your question just reminded me with this website. This same word exists in the Arabic language also but it comes with the meaning "medicine"
– AccountantM
19 hours ago
There was an Arabic website for hackers called something like "TrYaG AlArab" but it is shut down about 9 years ago, your question just reminded me with this website. This same word exists in the Arabic language also but it comes with the meaning "medicine"
– AccountantM
19 hours ago
add a comment |
3 Answers
3
active
oldest
votes
We just got reports that 4000 of our systems are infected with ransomeware.
3000 are end users, 800 are non-critical servers, 200 are critical servers.
Triage is looking at this mess and deciding which order to start restoring systems in. We can't tackle them all at once, so we have to look at some and say 'Sorry, little Inspiron that couldn't, you get to sit there and be useless for a while.'
It comes from the medical world, as you've stated. It's the same reasoning as an ER doctor looking at two patients and deciding to work on the one that they're more certain they can save. You let one go, as hard as it may be, so that the other might live. If you'd worked on the worse injured person, it's possible they both would have died.
The difference in the security world is that often it's dollars lost due to users being unable to work, rather than literal life and death. You work on the systems that you are most likely to be able to restore, and that will return the largest amount of productivity to the environment. You leave the individual laptops that only affect a single user to the side, for now.
wow, thanks a lot. So, in brief, it is like prioritize which systems you want to restore, because there are many of them, and you cant work with all of them at the same time, right?
– victor26567
yesterday
Pretty much. It's just deciding what systems make the most sense to fix first, because you have limited resources.
– Adonalsium
yesterday
19
Poor lil' Inspiron :(
– Kyle Vassella
yesterday
2
@MartinBonner Then assume by 'doctor' I meant 'battlefield medic'. :)
– Adonalsium
7 hours ago
1
@MartinBonner it depends of the context, usually there is time to provide some assistance to everyone and it is just a matter of avoiding that you do not fail to provide care to the urgent cases because you are dealing with the non-urgent ones (you just will not get 400 hearts attacks at the same time at an hospital). But if there are suddenly lots of critical cases (for example, after an earthquake or other disaster) then the part about deciding who is too injured to survive (and hence a drain of much needed resources) may kick in.
– SJuan76
5 hours ago
|
show 1 more comment
In addition to Adonalsium's fine answer regarding prioritization, the triage step will include the initial routing of the event to the people best suited to handle it.
A virus or ransomware attack would go to the operations team who would first isolate the computer to minimize collateral damage. A DDoS attack may go to the network team to start sinking the garbage packets. A report of suspicion may get placed in a queue for a generalist to handle later. Evidence of an intrusion may get escalated immediately to the Incident Management team.
Worth noting that this can also be an ongoing process. Alerts are always numerous, so an initial sift, sort, and send is typically conducted by one person, while the rest of the team deep dives into the issues raised.
– Jozef Woods
18 hours ago
add a comment |
In addition to the other great answers, the term triage is also used in the bugbounty bug report process to mean the process of initially reproducing the issue and assigning a priority to it.
Triage
The process of validating a vulnerability submission from raw submission to a valid, easily digestible report.
Source: https://www.bugcrowd.com/resources/glossary/triage/
Or when talking about various states of a reported bug:
Triaged: A submission that may be valid, but needs to be reviewed again and validated.
Source: https://docs.bugcrowd.com/docs/submission-status
The term is used in similar context by HackerOne as well (though they have less states for a submission so this covers more than the same-name state by BugCrowd):
Triaged - The report is evaluated but hasn't been resolved. It is in the state of being fixed.
Source: https://docs.hackerone.com/hackers/report-states.html
add a comment |
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3 Answers
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active
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3 Answers
3
active
oldest
votes
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oldest
votes
We just got reports that 4000 of our systems are infected with ransomeware.
3000 are end users, 800 are non-critical servers, 200 are critical servers.
Triage is looking at this mess and deciding which order to start restoring systems in. We can't tackle them all at once, so we have to look at some and say 'Sorry, little Inspiron that couldn't, you get to sit there and be useless for a while.'
It comes from the medical world, as you've stated. It's the same reasoning as an ER doctor looking at two patients and deciding to work on the one that they're more certain they can save. You let one go, as hard as it may be, so that the other might live. If you'd worked on the worse injured person, it's possible they both would have died.
The difference in the security world is that often it's dollars lost due to users being unable to work, rather than literal life and death. You work on the systems that you are most likely to be able to restore, and that will return the largest amount of productivity to the environment. You leave the individual laptops that only affect a single user to the side, for now.
wow, thanks a lot. So, in brief, it is like prioritize which systems you want to restore, because there are many of them, and you cant work with all of them at the same time, right?
– victor26567
yesterday
Pretty much. It's just deciding what systems make the most sense to fix first, because you have limited resources.
– Adonalsium
yesterday
19
Poor lil' Inspiron :(
– Kyle Vassella
yesterday
2
@MartinBonner Then assume by 'doctor' I meant 'battlefield medic'. :)
– Adonalsium
7 hours ago
1
@MartinBonner it depends of the context, usually there is time to provide some assistance to everyone and it is just a matter of avoiding that you do not fail to provide care to the urgent cases because you are dealing with the non-urgent ones (you just will not get 400 hearts attacks at the same time at an hospital). But if there are suddenly lots of critical cases (for example, after an earthquake or other disaster) then the part about deciding who is too injured to survive (and hence a drain of much needed resources) may kick in.
– SJuan76
5 hours ago
|
show 1 more comment
We just got reports that 4000 of our systems are infected with ransomeware.
3000 are end users, 800 are non-critical servers, 200 are critical servers.
Triage is looking at this mess and deciding which order to start restoring systems in. We can't tackle them all at once, so we have to look at some and say 'Sorry, little Inspiron that couldn't, you get to sit there and be useless for a while.'
It comes from the medical world, as you've stated. It's the same reasoning as an ER doctor looking at two patients and deciding to work on the one that they're more certain they can save. You let one go, as hard as it may be, so that the other might live. If you'd worked on the worse injured person, it's possible they both would have died.
The difference in the security world is that often it's dollars lost due to users being unable to work, rather than literal life and death. You work on the systems that you are most likely to be able to restore, and that will return the largest amount of productivity to the environment. You leave the individual laptops that only affect a single user to the side, for now.
wow, thanks a lot. So, in brief, it is like prioritize which systems you want to restore, because there are many of them, and you cant work with all of them at the same time, right?
– victor26567
yesterday
Pretty much. It's just deciding what systems make the most sense to fix first, because you have limited resources.
– Adonalsium
yesterday
19
Poor lil' Inspiron :(
– Kyle Vassella
yesterday
2
@MartinBonner Then assume by 'doctor' I meant 'battlefield medic'. :)
– Adonalsium
7 hours ago
1
@MartinBonner it depends of the context, usually there is time to provide some assistance to everyone and it is just a matter of avoiding that you do not fail to provide care to the urgent cases because you are dealing with the non-urgent ones (you just will not get 400 hearts attacks at the same time at an hospital). But if there are suddenly lots of critical cases (for example, after an earthquake or other disaster) then the part about deciding who is too injured to survive (and hence a drain of much needed resources) may kick in.
– SJuan76
5 hours ago
|
show 1 more comment
We just got reports that 4000 of our systems are infected with ransomeware.
3000 are end users, 800 are non-critical servers, 200 are critical servers.
Triage is looking at this mess and deciding which order to start restoring systems in. We can't tackle them all at once, so we have to look at some and say 'Sorry, little Inspiron that couldn't, you get to sit there and be useless for a while.'
It comes from the medical world, as you've stated. It's the same reasoning as an ER doctor looking at two patients and deciding to work on the one that they're more certain they can save. You let one go, as hard as it may be, so that the other might live. If you'd worked on the worse injured person, it's possible they both would have died.
The difference in the security world is that often it's dollars lost due to users being unable to work, rather than literal life and death. You work on the systems that you are most likely to be able to restore, and that will return the largest amount of productivity to the environment. You leave the individual laptops that only affect a single user to the side, for now.
We just got reports that 4000 of our systems are infected with ransomeware.
3000 are end users, 800 are non-critical servers, 200 are critical servers.
Triage is looking at this mess and deciding which order to start restoring systems in. We can't tackle them all at once, so we have to look at some and say 'Sorry, little Inspiron that couldn't, you get to sit there and be useless for a while.'
It comes from the medical world, as you've stated. It's the same reasoning as an ER doctor looking at two patients and deciding to work on the one that they're more certain they can save. You let one go, as hard as it may be, so that the other might live. If you'd worked on the worse injured person, it's possible they both would have died.
The difference in the security world is that often it's dollars lost due to users being unable to work, rather than literal life and death. You work on the systems that you are most likely to be able to restore, and that will return the largest amount of productivity to the environment. You leave the individual laptops that only affect a single user to the side, for now.
answered yesterday
AdonalsiumAdonalsium
3,72611021
3,72611021
wow, thanks a lot. So, in brief, it is like prioritize which systems you want to restore, because there are many of them, and you cant work with all of them at the same time, right?
– victor26567
yesterday
Pretty much. It's just deciding what systems make the most sense to fix first, because you have limited resources.
– Adonalsium
yesterday
19
Poor lil' Inspiron :(
– Kyle Vassella
yesterday
2
@MartinBonner Then assume by 'doctor' I meant 'battlefield medic'. :)
– Adonalsium
7 hours ago
1
@MartinBonner it depends of the context, usually there is time to provide some assistance to everyone and it is just a matter of avoiding that you do not fail to provide care to the urgent cases because you are dealing with the non-urgent ones (you just will not get 400 hearts attacks at the same time at an hospital). But if there are suddenly lots of critical cases (for example, after an earthquake or other disaster) then the part about deciding who is too injured to survive (and hence a drain of much needed resources) may kick in.
– SJuan76
5 hours ago
|
show 1 more comment
wow, thanks a lot. So, in brief, it is like prioritize which systems you want to restore, because there are many of them, and you cant work with all of them at the same time, right?
– victor26567
yesterday
Pretty much. It's just deciding what systems make the most sense to fix first, because you have limited resources.
– Adonalsium
yesterday
19
Poor lil' Inspiron :(
– Kyle Vassella
yesterday
2
@MartinBonner Then assume by 'doctor' I meant 'battlefield medic'. :)
– Adonalsium
7 hours ago
1
@MartinBonner it depends of the context, usually there is time to provide some assistance to everyone and it is just a matter of avoiding that you do not fail to provide care to the urgent cases because you are dealing with the non-urgent ones (you just will not get 400 hearts attacks at the same time at an hospital). But if there are suddenly lots of critical cases (for example, after an earthquake or other disaster) then the part about deciding who is too injured to survive (and hence a drain of much needed resources) may kick in.
– SJuan76
5 hours ago
wow, thanks a lot. So, in brief, it is like prioritize which systems you want to restore, because there are many of them, and you cant work with all of them at the same time, right?
– victor26567
yesterday
wow, thanks a lot. So, in brief, it is like prioritize which systems you want to restore, because there are many of them, and you cant work with all of them at the same time, right?
– victor26567
yesterday
Pretty much. It's just deciding what systems make the most sense to fix first, because you have limited resources.
– Adonalsium
yesterday
Pretty much. It's just deciding what systems make the most sense to fix first, because you have limited resources.
– Adonalsium
yesterday
19
19
Poor lil' Inspiron :(
– Kyle Vassella
yesterday
Poor lil' Inspiron :(
– Kyle Vassella
yesterday
2
2
@MartinBonner Then assume by 'doctor' I meant 'battlefield medic'. :)
– Adonalsium
7 hours ago
@MartinBonner Then assume by 'doctor' I meant 'battlefield medic'. :)
– Adonalsium
7 hours ago
1
1
@MartinBonner it depends of the context, usually there is time to provide some assistance to everyone and it is just a matter of avoiding that you do not fail to provide care to the urgent cases because you are dealing with the non-urgent ones (you just will not get 400 hearts attacks at the same time at an hospital). But if there are suddenly lots of critical cases (for example, after an earthquake or other disaster) then the part about deciding who is too injured to survive (and hence a drain of much needed resources) may kick in.
– SJuan76
5 hours ago
@MartinBonner it depends of the context, usually there is time to provide some assistance to everyone and it is just a matter of avoiding that you do not fail to provide care to the urgent cases because you are dealing with the non-urgent ones (you just will not get 400 hearts attacks at the same time at an hospital). But if there are suddenly lots of critical cases (for example, after an earthquake or other disaster) then the part about deciding who is too injured to survive (and hence a drain of much needed resources) may kick in.
– SJuan76
5 hours ago
|
show 1 more comment
In addition to Adonalsium's fine answer regarding prioritization, the triage step will include the initial routing of the event to the people best suited to handle it.
A virus or ransomware attack would go to the operations team who would first isolate the computer to minimize collateral damage. A DDoS attack may go to the network team to start sinking the garbage packets. A report of suspicion may get placed in a queue for a generalist to handle later. Evidence of an intrusion may get escalated immediately to the Incident Management team.
Worth noting that this can also be an ongoing process. Alerts are always numerous, so an initial sift, sort, and send is typically conducted by one person, while the rest of the team deep dives into the issues raised.
– Jozef Woods
18 hours ago
add a comment |
In addition to Adonalsium's fine answer regarding prioritization, the triage step will include the initial routing of the event to the people best suited to handle it.
A virus or ransomware attack would go to the operations team who would first isolate the computer to minimize collateral damage. A DDoS attack may go to the network team to start sinking the garbage packets. A report of suspicion may get placed in a queue for a generalist to handle later. Evidence of an intrusion may get escalated immediately to the Incident Management team.
Worth noting that this can also be an ongoing process. Alerts are always numerous, so an initial sift, sort, and send is typically conducted by one person, while the rest of the team deep dives into the issues raised.
– Jozef Woods
18 hours ago
add a comment |
In addition to Adonalsium's fine answer regarding prioritization, the triage step will include the initial routing of the event to the people best suited to handle it.
A virus or ransomware attack would go to the operations team who would first isolate the computer to minimize collateral damage. A DDoS attack may go to the network team to start sinking the garbage packets. A report of suspicion may get placed in a queue for a generalist to handle later. Evidence of an intrusion may get escalated immediately to the Incident Management team.
In addition to Adonalsium's fine answer regarding prioritization, the triage step will include the initial routing of the event to the people best suited to handle it.
A virus or ransomware attack would go to the operations team who would first isolate the computer to minimize collateral damage. A DDoS attack may go to the network team to start sinking the garbage packets. A report of suspicion may get placed in a queue for a generalist to handle later. Evidence of an intrusion may get escalated immediately to the Incident Management team.
edited 7 hours ago
yoozer8
1741211
1741211
answered yesterday
John DetersJohn Deters
29k34392
29k34392
Worth noting that this can also be an ongoing process. Alerts are always numerous, so an initial sift, sort, and send is typically conducted by one person, while the rest of the team deep dives into the issues raised.
– Jozef Woods
18 hours ago
add a comment |
Worth noting that this can also be an ongoing process. Alerts are always numerous, so an initial sift, sort, and send is typically conducted by one person, while the rest of the team deep dives into the issues raised.
– Jozef Woods
18 hours ago
Worth noting that this can also be an ongoing process. Alerts are always numerous, so an initial sift, sort, and send is typically conducted by one person, while the rest of the team deep dives into the issues raised.
– Jozef Woods
18 hours ago
Worth noting that this can also be an ongoing process. Alerts are always numerous, so an initial sift, sort, and send is typically conducted by one person, while the rest of the team deep dives into the issues raised.
– Jozef Woods
18 hours ago
add a comment |
In addition to the other great answers, the term triage is also used in the bugbounty bug report process to mean the process of initially reproducing the issue and assigning a priority to it.
Triage
The process of validating a vulnerability submission from raw submission to a valid, easily digestible report.
Source: https://www.bugcrowd.com/resources/glossary/triage/
Or when talking about various states of a reported bug:
Triaged: A submission that may be valid, but needs to be reviewed again and validated.
Source: https://docs.bugcrowd.com/docs/submission-status
The term is used in similar context by HackerOne as well (though they have less states for a submission so this covers more than the same-name state by BugCrowd):
Triaged - The report is evaluated but hasn't been resolved. It is in the state of being fixed.
Source: https://docs.hackerone.com/hackers/report-states.html
add a comment |
In addition to the other great answers, the term triage is also used in the bugbounty bug report process to mean the process of initially reproducing the issue and assigning a priority to it.
Triage
The process of validating a vulnerability submission from raw submission to a valid, easily digestible report.
Source: https://www.bugcrowd.com/resources/glossary/triage/
Or when talking about various states of a reported bug:
Triaged: A submission that may be valid, but needs to be reviewed again and validated.
Source: https://docs.bugcrowd.com/docs/submission-status
The term is used in similar context by HackerOne as well (though they have less states for a submission so this covers more than the same-name state by BugCrowd):
Triaged - The report is evaluated but hasn't been resolved. It is in the state of being fixed.
Source: https://docs.hackerone.com/hackers/report-states.html
add a comment |
In addition to the other great answers, the term triage is also used in the bugbounty bug report process to mean the process of initially reproducing the issue and assigning a priority to it.
Triage
The process of validating a vulnerability submission from raw submission to a valid, easily digestible report.
Source: https://www.bugcrowd.com/resources/glossary/triage/
Or when talking about various states of a reported bug:
Triaged: A submission that may be valid, but needs to be reviewed again and validated.
Source: https://docs.bugcrowd.com/docs/submission-status
The term is used in similar context by HackerOne as well (though they have less states for a submission so this covers more than the same-name state by BugCrowd):
Triaged - The report is evaluated but hasn't been resolved. It is in the state of being fixed.
Source: https://docs.hackerone.com/hackers/report-states.html
In addition to the other great answers, the term triage is also used in the bugbounty bug report process to mean the process of initially reproducing the issue and assigning a priority to it.
Triage
The process of validating a vulnerability submission from raw submission to a valid, easily digestible report.
Source: https://www.bugcrowd.com/resources/glossary/triage/
Or when talking about various states of a reported bug:
Triaged: A submission that may be valid, but needs to be reviewed again and validated.
Source: https://docs.bugcrowd.com/docs/submission-status
The term is used in similar context by HackerOne as well (though they have less states for a submission so this covers more than the same-name state by BugCrowd):
Triaged - The report is evaluated but hasn't been resolved. It is in the state of being fixed.
Source: https://docs.hackerone.com/hackers/report-states.html
answered 9 hours ago
Torin42Torin42
962
962
add a comment |
add a comment |
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4
It means the same thing, just applied to tech/business issues rather than medical issues.
– Matthew Read
yesterday
2
Not related to cybersec, but the term "triage" can also be used in software development: if a user reports a bug by opening a ticket in the bug tracker, someone must check whether it can be reproduced, what team it should be assigned to, and its severity or priority (that is, how disruptive it is and how urgent it is to fix: is it critical, normal, negligible...?). Some call this process triage. For example, Google uses this term in the Chromium project.
– Fabio Turati
yesterday
1
Just to add the definition: the assignment of degrees of urgency to wounds or illnesses to decide the order of treatment of a large number of patients or casualties. Now replace wound with a computer word and replace patient with server/workstation.
– JPhi1618
21 hours ago
There was an Arabic website for hackers called something like "TrYaG AlArab" but it is shut down about 9 years ago, your question just reminded me with this website. This same word exists in the Arabic language also but it comes with the meaning "medicine"
– AccountantM
19 hours ago